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Frequently Asked Questions

Do you offer VAT relief on mobility products?

Yes. Eligible customers can apply VAT exemption on qualifying disability-related products.

Can care homes place recurring bulk orders?

Yes. We support account-based ordering schedules for care groups and independent homes.

Do you install stairlifts and platform lifts?

We arrange surveys, supply and installation through our specialist lift services team.

How quickly can you deliver in Cornwall?

Many stocked items are delivered in 1-3 working days. Specialist equipment may take longer.